Get in Touch With Us

Have a question about something you read on this site, spotted a detail that needs updating, or want to raise a concern about how we cover offshore poker sites? This page tells you how to reach us and what happens once you do.

How to Get in Touch

Email is the best way to reach our team. Write to [email protected] and we will read your message and reply within a couple of working days. Including a short summary of what your message is about in the subject line helps us route it to the right person faster.

What We Can Help With

• Questions about our reviews — If you want more detail on how we assess a poker room's traffic, bonus terms, licensing, or payment options, ask us directly and we will point you to the relevant page or explain further.
• Corrections — Poker sites change their bonuses, deposit methods and licensing status over time. If you notice something on the site that looks out of date, we want to know so we can check and update it.
• Content suggestions — If there is a payment method, format like Spin & Go tournaments, or a region-specific concern you think deserves coverage, let us know what you would find useful.
• Partnership or editorial enquiries — Poker operators or industry contacts looking to discuss a relationship with the site should introduce themselves and explain what they have in mind. Any commercial relationship we enter into is disclosed on the relevant pages, and it never determines how a site is scored or ranked.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you toward support resources, but if you need help now, contact the National Council on Problem Gambling helpline at 1-800-GAMBLER, available across the US.

What to Expect Once You Write to Us

A real person reads every message that comes through. We do not rely on automated replies to close out enquiries. Our aim is to respond within two working days, though it can take a little longer during busier periods. If your message needs more research — for example, checking a change to a welcome bonus or a licensing update — we will tell you that upfront rather than leaving you waiting without explanation.

Before You Write In: A Few Things to Check First

Some questions we get can often be answered faster by checking the site itself:

• Bonus terms, deposit match percentages and playthrough requirements are listed alongside each offer on our rankings — these change from time to time, so always confirm current terms directly with the poker site before depositing.
• General eligibility: most US states that regulate online poker set the minimum age at 21, though a small number allow 18. Offshore sites may set their own minimum age requirements, and you are responsible for confirming you meet them and that real-money poker is legal where you live before signing up anywhere.
• If you are comparing offshore options against UK-facing alternatives, our page on trusted non-GamStop casinos UK may be more relevant to what you are looking for.

A Note on Accuracy and Independence

We review and rank poker sites based on factors like game traffic, deposit and withdrawal methods, licensing information, and the terms attached to welcome offers. Some of the sites we cover may pay us a commission if a reader signs up through a link on our site — this never affects how a site is ranked or reviewed. If you believe we have gotten something wrong, we want to hear about it and will look into it properly.

Poker involves real financial risk, and no site or strategy guarantees winnings. If gambling stops being enjoyable or starts affecting your finances, relationships, or wellbeing, please reach out for support. In the US, you can call or text 1-800-GAMBLER at any time, free and confidential.

Thank you for reading, and for taking the time to reach out. We look forward to hearing from you.